Shipping to areas with temperatures over 85 degrees, we will do our best to deliver live but there will not be a guarantee unless specified USPS EXPRESS in the Shipping of your order.
Shipping methods offered
All orders with Free Shipping will be USPS. We must reserve the right to ship as needed due to weather but will make every effort to ship as you wish. (We ships on Monday thru Wednesday). We will Send Tracking as soon Possible via Email.Please order heat packs when the temperature is below 40 degrees F.
Shipping Delays - We attempt to make sure that your order leaves our facility in a timely manner. If for some reason your shipment does not arrive, please call (888) 655-0055 or visit USPS for tracking information.
Large Volume Orders - Airport to Airport shipping as a courtesy for our large volume vendors. If you have a large volume order of 100K crickets/worms or more please call (800) 655-0055 and we will be happy to discuss the details. NEVER HAVE DEAD FEEDERS DUE TO EXTREME WEATHER AGAIN!! )
Extreme Weather We will use all necessary resources to insure that your shipment arrives in good condition. In the event of a loss RED EARTH WORMS will reship your order free of product charge. (You will be required to pay for the additional shipping cost) Please call (888) 655-0055 for alternative methods of shipping if you live in extreme weather areas. Extreme weather areas are defined as above 85 degrees F and below 40 degrees F nighttime. We may upgrade your shipping at our discretion to insure that product arrives safely